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Landlord fees, clearly explained

A straightforward breakdown of landlord fees and services, designed to give you clarity, flexibility and confidence when letting your property with Neighbour.

Transparent pricing, tailored to you

We believe landlords should know precisely what they’re paying for – and why. Our fees are clearly structured around the level of support you need, whether that’s tenant finding, rent collection or complete property management.

There are no hidden charges and no surprises. Just professional services, clearly explained, so you can choose the package that suits your property and priorities.

Our landlord fees and services

Our fees are based on three clear service levels, each designed to support landlords at different stages.

  • Let Only – 7% (8.4% incl VAT) - A one-off tenant find service covering marketing, viewings, referencing and tenancy setup.
  • Rent Collection – 9% (10.8% incl VAT) - Ongoing rent collection and tenant liaison, with support throughout the tenancy.
  • Full Management – 11% (13.2% incl VAT) - A complete hands-off service covering compliance, maintenance, inspections and day-to-day management.

Setup fee

A tenancy setup fee of £240 applies, covering tenancy creation and premium marketing.

Additional services, such as pre-tenancy cleans, inventories, or repairs, may incur separate charges, which are always agreed in advance.

What’s included in your fee

Depending on your chosen package, services include:

  • Professional photography and comprehensive marketing
  • Accompanied viewings and tenant finding
  • Tenant vetting, referencing and right-to-rent checks
  • Tenancy agreement preparation and deposit registration
  • Rent collection and financial reporting
  • Property inspections and maintenance coordination
  • Compliance updates and end-of-tenancy management

We’ll always confirm exactly what’s included before you proceed.

A service you can trust

We are members of The Property Ombudsman, Propertymark, and approved Tenancy Deposit Schemes, ensuring our landlord services meet the highest professional and regulatory standards.

This means your property is managed in compliance, your interests are protected, and you benefit from clear accountability and independent redress if required.

Questions about landlord fees?

If you’d like a tailored breakdown for your property or portfolio, our team is happy to walk you through the options and help you choose the right package.

Get in touch to discuss landlord fees and services in more detail.